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Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.
We continue to wake up every day with one goal : Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there’s no telling what we’ll cook up next!
Job Title : Assistant Manager
Department / Function : Operations
Location : Field, in Shop
Reports to : General Manager
Details : Full Time, Nonexempt
Travel Requirements : Rarely
GENERAL DESCRIPTION
Leads and behaves according to Potbelly Values. Leads and develops people to execute outstanding product quality and customer service, build sales and control costs for each shift.
Assistant Managers must exercise a great deal of judgment and discretion regarding supervising employees and resolving customer issues.
Any decisions must be consistent with Potbelly operating policies and procedures. Essential areas of focus include, but are not limited to :
FOCUS
People
Customers
Sales
Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes.
Profit
ESSENTIAL PHYSICAL FUNCTIONS
EXPERIENCE, EDUCATION AND BEHAVIORS
In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric).
Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Last updated : 2024-04-04
Full Time
Restaurants & Catering Services
$86k-111k (estimate)
04/05/2024
07/04/2024
potbelly.com
CHICAGO, IL
3,000 - 7,500
1977
Public
ROBERT WRIGHT
$200M - $500M
Restaurants & Catering Services
Potbelly owns and operates a national chain of restaurants that offers submarine sandwiches, salads and soups.
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